Use Multichannel to send your messages in the channel your customer wants

Reduce Costs. Improve Cash Flow. Delight Customers. Multichannel streamlines your invoice and communication processes across all channels – digital and physical – in one cost-efficient platform.

Deliver faster payments, lower operational costs, and better customer experiences

Multichannel by Tietoevry helps you streamline invoice and communication flows, automate document handling, and accelerate payments – all in one scalable solution.

  • Cut Costs & Boost Efficiency with Multichannel
  • Reach your customers in their preferred channel while reducing operational costs.

Why Choose Multichannel?

  • Lower Costs 
    One partner for all invoice and communication channels – digital and paper – reduces vendor and administrative overhead.  
  • Faster Payments 
    Integrated, user-friendly payment options drive quicker customer action and improve cash flow.
  • Higher Operational Efficiency 
    Automate document distribution, tracking, and reminders to reduce manual work and speed up processes.  
  • Better Customer Experience 
    Let your customers choose how they receive invoices – email, SMS, digital mailboxes, web, print or B2B – for a smooth, personalized experience.  

Multichannel enables you to control the full communication journey — from invoice to payment — through one efficient platform.

Tietoevry is a trusted provider of comprehensive document distribution, communication and payment solutions, we offer an enhanced digital experience tailored to our customers preferences. Our solutions, Multichannel and Live Invoice, help businesses streamline document management, improve user experience, and ensure frictionless payment transactions, all while aligning with the expectations of today’s digital-first consumers.

Contact me and we can discuss your situation and I will tell you more about different solutions. You reach me at steve.tait@tietoevry.com or call me direct on +447825088040

 

Steve Tait

Sales Manager, UK

Facts about Tietoevry

We are committed to quality, security and sustainability. Our trustworthy software complies with a comprehensive range of industry standards, such as ISO 27001, ISO 9001, ISO 14001, and ISAE 3000

Solutions built on robust practices

We are committed to quality, security and sustainability. Our trustworthy software complies with a comprehensive range of industry standards, such as ISO 27001, ISO 9001, ISO 14001, and ISAE 3000

We handle 300 million invoices and business documents every year from over 1500 companies.

Tietoevry in numbers

We handle 300 million invoices and business documents every year from over 1500 companies.

We have a sustainable approach to future-proof our business while ensuring the planet endures for future generations.

Sustainability is in our core

We have a sustainable approach to future-proof our business while ensuring the planet endures for future generations.

Document management and frictionless payment transactions

  • Multichannel provides access to the vast eco-system of invoice, payment and communication channels, which maximizes businesses’ cash flow 
  • Multichannel will reduce your costs on several levels
  • Multichannel is a document processing platform that creates, routes, and keep track of documents going from businesses to consumers​​ 
  • Multichannel will give you optimized send-outs with improved customer experience and operational efficiency gaines 

With our service Multichannel you can choose all or some of these communication channels.
- SMS
- e-Mail
- WebPage
- Print
- B2B

  • Live Invoice makes it possible to create personalized, two-way communication, and enables the consumer to pay invoices directly through their payment method of choice​​  
  • Live Invoice helps attract new customers, increase sales and reduce costs and churn

This is Multichannel

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Insights

Fulfilling the Digital Demands of UK Businesses

Times have changed, payments and invoicing used to be a straightforward affair and now we pay in various ways. Customer freedom and options have increased dramatically, and businesses must adapt to meet these needs. In addition to covering all banking networks, Tietoevrys platform provides a user-friendly, integrated experience that simplifies the entire process of document delivery, from creation to final payment.

Learn more

New digital payment expectations in the billing industry

As the payments landscape continues to evolve and mature, particularly with the rise of embedded services and diverse payment methods, we see a significant opportunity for growth and innovation.

Read the full story here

Beyond the envelope: adapting physical mail in a digital era

The European postal market is being reshaped by accelerating digitalization, bringing new challenges and opportunities for how we send and receive information. Learn more about this digital journey in our blog.

Read more

Learn more about what Multichannel can do for your company

Book a DEMO

Book a demo and let us show you how Multichannel can simplify your work life – by streamline document management, improve user experience, and ensure frictionless payment transactions.

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